Frequently asked questions

All of Southampton's cruise terminals (Horizon, Ocean, Mayflower, City and QEII) are around a 10-minute drive away. Taxis are easy to arrange for sailing morning, and we're happy to recommend reliable local firms.

Yes. Free off-road parking on the driveway for the duration of your stay. If you're cruising, long-stay cruise parking is available close by, cheaper than the terminal car parks; message us for details.

Secure self check-in from 3pm using the key box, so you can arrive on your schedule with no waiting around. Check-out is by 11am.

Book direct and you get free cancellation up to 30 days before arrival, with a low refundable deposit to secure your dates.

Yes. Save 5% on two-night stays with promo code 2NIGHTS, or 10% on stays of three nights or more with promo code 3NIGHTS, at checkout.

Very much so. A travel cot and highchair are available on request, along with children's tableware, toys and books. Everything is on the ground floor with no stairs.

Yes. You have exclusive use of the entire self-contained annexe, with your own private entrance and shared garden access.

Booking direct always gets you the best available rate with no third-party service fees, plus flexible cancellation and a direct line to us. You'll find the same calendar and secure checkout here.